Using uogsu.com webpage, you can find a booking form for the Advice Service on the Advice page.

Use this link to take you to a Microsoft team booking form and book in a time slot and day.

This form gives us details of the case, your school and level of study and general background.

Everyone needs to book using the form to allow for consistent record keeping and ensure we have enough detail to prepare for the meeting

The bookings form is checked on an ongoing basis.

Before emailing, check that you have:

- Tried booking in using your university issued email address.

- You have filled in all the fields in the form,

- Ensure you have selected an available time and date.

If you still cannot access the bookings form after having tried these options, email suadvice@glos.ac.uk. We will then try to resolve any issues within the bookings form.

The advice service is a safe and confidential space for students to come for advice and guidance We are here specifically to assist and guide you through academic processes, as well as listen to you and signpost you to the most appropriate support service Assisting and guiding you through academic processes can take the form of; providing context and ideas on how to write an appeal, complaint or Professional suitability and Fitness to Practice response explaining the process and policy of appeals, complaints and professional suitability and Fitness to Practice procedures Signposting to Helpzones to receive extenuating circumstances Helping you to understand the evidence you may need for pursuing a case We are here to support you through advocacy and supporting you in self-advocating in your specific case. We are here to support students in processes to help them achieve the best outcome they can, however, we are not able to provide legal respresentation for students. We will signpost to other services where appropriate e.g. mental health and wellbeing and money advice.

You can find core University services on myglos

• See University Appeals and Complaints processes and associated forms.
• See Who Can Help? (uogsu.com). for email addresses, links to services and descriptions of what support is offered.
• See resources to support personal statements for appeals, complaints and suspected breaches.
• See glossary of key words.

• Students are expected to attend meetings on time or give at least 30 minutes notice if they cannot attend.
• The Advice Service handles many cases, so students are expected to follow up with the appropriate support services they are signposted to, and book in meetings with the services themselves.
• The Advice service staff can attend meetings with students in a supportive capacity, however, the student needs to book these in and alert the advice service as to when they want to receive this support.

We are available Monday to Thursday, 9am to 5pm.

View our advice page to see how we can help.