Our Advice Service is a confidential, independent and impartial resource. We offer 1-2-1 advice and guidance. Please contact with any questions


They can give professional, impartial and confidential advice for any problem or query, as well as being able to refer students to other services, such as the welfare team.

01242 71444

Mental Health & Wellbeing/ Welfare/ Counselling

The welfare team can help support students pastorally and provide help to students who have been signposted by the helpzone.

The Mental Health and Wellbeing team offer a confidential, one-to-one support service before and during your studies.

01242 714542

01242 714976

01242 714542

Housing / Accommodation Team

The housing team can offer support to all students with their Accommodation. Whether this is searching for the right accommodation, supporting you whilst in your accommodation or offering advice once you have left.

01242 714544

01242 715322

Money Advice/ Finance

The Money Advice Team in Student Services provides a non-judgemental confidential service to students needing advice and guidance with their finances.

01242 714535

Disability Team

The disability, dyslexia and learning support service offers confidential, one-to-one support to students with disabilities, learning difficulties and medical conditions.

01242 714541

Libraries and IT

The LTI department (Library, Technology & Information Service) delivers the combined IT and Library services of the University to provide a learning environment for our students to achieve their goals.

Visit the Library and IT Helpzones located at the Park, Oxstalls & FCH libraries. Open Mon-Fri 9 to 5. You just need your ID card to get in or contact via email

01242 714600

Chaplaincy Team

The Chaplaincy Team are here to offer support, advice and a friendly listening ear to anyone who needs it. The Chaplains are based in the Sanctuary Spaces on each campus. Drop in whenever you’d like to for free tea and coffee and a comfortable place to relax for a while. They also run a number of groups and events where you can get to know other students

01242 714592

More Info 

Student Achievement

The Student Achievement Team can help you with everything from referencing, note taking and academic writing, to planning, structuring and editing assignments. They can also help you to make sense of your feedback and understand how to incorporate it into your next assignments. They are based at each of the Student Helpzones at Park, FCH and Oxstalls campuses and run group tutorials throughout the year. You can also book one-to-one appointments with them via the Future Plan Portal or via email

Future Plan Team

The future plan team can help with future career opportunities and help you with things such as, CV’s, interviews, work experience and job options for after university. They also help students on achieving the 3 stages of the ‘Gloucestershire employability award.’ Book an appointment with them on the ‘book an appointment’ tool on My Glos, or via email

01242 714424


A confidential listening and information service run by students, for students

Weds and Friday 8pm-8am


More Info 

Dignity Advisors

Our University Dignity Advisors offer confidential support and advice. Find them here