Hi guys, I'm Asha, and in Novemer 2020 I ran a 'How you getting on @ UoG' campaign, which looked to help students who may be feeling uncertain, or who have doubts about   their university experience, and help give them support and guidance.

 There were drop in sessions throughout the week, from different student services, where you could have a session with them to ask any questions or get some advice, as well as some therapeutic sessions in the week, to help students reflect and relax.

 We also had top tips on socials, contact details for support services and a fb live chat with SU officers where we talked about our own experiences to help combat students feeling alone and down.

These are all saved on our social media channels for you to check back in with!

As well as this, there are self care bags available for students to collect from the SU shop. I'm hoping all of this will make a difference to students who are feeling overwhelmed and uncertain about their time at university so far.

Here is a helpful list of some of the student services which can help you, what they do, and how you can contact them.

  How they can help Email Phone
Helpzones They can give professional, impartial and confidential advice for any problem or query, as well as being able to refer students to other services, such as the welfare team.


01242 71444

Mental Health & Wellbeing/ Welfare/ Counselling The welfare team can help support students pastorally and provide help to students who have been signposted by the helpzone.

The Mental Health and Wellbeing team offer a confidential, one-to-one support service before and during your studies.




01242 714542

01242 714976

01242 714542

Housing / Accommodation Team
The housing team can offer support to all students with their Accommodation.  Whether this is searching for the right accommodation, supporting you whilst in your accommodation or offering advice once you have left.



01242 714544

01242 715322 

Money Advice/ Finance
The Money Advice Team in Student Services provides a non-judgemental confidential service to students needing advice and guidance with their finances.  


01242 714535

Disability Team The disability, dyslexia and learning support service offers confidential, one-to-one support to students with disabilities, learning difficulties and medical conditions.


01242 714541

Libraries and IT
The LTI department (Library, Technology & Information Service) delivers the combined IT and Library services of the University to provide a learning environment for our students to achieve their goals.
Visit the Library and IT Helpzones located at the Park, Oxstalls & FCH libraries. Open Mon-Fri 9 to 5. You just need your ID card to get in or contact via email


01242 714600

Chaplaincy Team The Chaplaincy Team are here to offer support, advice and a friendly listening ear to anyone who needs it. The Chaplains are based in the Sanctuary Spaces on each campus.  Drop in whenever you’d like to for free tea and coffee and a comfortable place to relax for a while.  They also run a number of groups and events where you can get to know other students


01242 714592

Student Achievement The Student Achievement Team can help you with everything from referencing, note taking and academic writing, to planning, structuring and editing assignments. They can also help you to make sense of your feedback and understand how to incorporate it into your next assignments. They are based at each of the Student Helpzones at Park, FCH and Oxstalls campuses and run group tutorials throughout the year. You can also book one-to-one appointments with them via the Future Plan Portal or via email


Future Plan Team The future plan team can help with future career opportunities and help you with things such as, CV’s, interviews, work experience and job options for after university. They also help students on achieving the 3 stages of the ‘Gloucestershire employability award.’ Book an appointment with them on the ‘book an appointment’ tool on My Glos, or via email


01242 714424


Contact Us
  • 01242 714360
  • su@glos.ac.uk
  • The Park, Cheltenham, GLOS, GL50 2RH
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